Privacy Policy
Your IP address will be logged when placing an order, primarily for fraud protection purposes. Any fraudulent transactions will be reported to the appropriate authorities.
FaBiryani collects personally identifiable information that you voluntarily provide on online forms. This may include user registration, contact requests, guest comments, online surveys, and other activities. The personally identifiable information (“Personal Information”) that may be collected on this Platform could include your name, address, telephone number, email address, demographic information, and any other details you choose to provide.
Disclaimer
You are responsible for ensuring that you fully understand these terms and conditions when making a purchase on the FaBiryani platform.
Please note that the images displayed are indicative in nature; the actual product may differ in size, color, or appearance.
This Privacy Policy outlines the processes for collecting, using, disclosing, and securing your information when you interact with our website located at https://www.fabiryani.com/ .
These services are provided by Fulfill Foods, a partnership firm established under Indian laws, with the registered office located at Shop No. 3, CSC DDA Market, Block A, New Friends Colony, 110025, New Delhi, India.
The terms “you” and “your” refer to the user of the Platform. “Services” refers to any services provided by FaBiryani, whether on the Platform or otherwise.
As a user, you are advised to read this Privacy Policy carefully. By accessing and using the services on the Platform, you agree to the collection and use of your information as described herein. This Policy forms part of and is to be read in conjunction with the Terms of Use.
What information may be collected from you?
We collect and process the following types of information about you:
- Information you provide: This includes details provided when you:
- Create or update your account, including your name, email, phone number, address, date of birth, and profile picture. If you choose to sign in through third-party services (such as Facebook, Google, or any other social networking site), we may receive your login details and other related information.
- Share content with us, including reviews, ordering history, and contact information of people you refer to us.
- Communicate with FaBiryani for customer support.
- Participate in interactive features such as discussions, surveys, or promotions.
- Enable features that require access to your contacts or calendar.
- Information we collect automatically: When you visit the Platform, we may collect:
- Communication records: We may retain records of any communication you have with us via email, phone, or through the Platform.
- Location data: Depending on your app settings, we may collect location data such as GPS or IP address.
- Usage and preference information: We collect information about how you interact with the Services, such as your preferences, settings, and browsing history. Our advertising services may collect user data, including IP addresses, browser type, and other activity on the Platform.
- Transaction information: We track transaction details such as requested services, comments, pages visited, and purchase history.
- Device information: Information about the devices you use to access the Platform, including device models, software versions, network details, and mobile identifiers, may also be collected.
- Stored files: If you grant access to your contacts or calendar, we may collect that information to facilitate certain services.
- Information from third-party sources: We may receive information from third parties, including advertising partners, analytics services, or other users. This may include data such as cookies, demographic information, or actions taken on third-party sites.
Cookies and Tracking Technologies
We and third-party partners use cookies, pixel tags, and similar technologies to collect and store information regarding your use of our Services. Cookies are small files placed on your device to track activity, preferences, and interactions on our Platform. This allows us to enhance your experience, deliver personalized content, and analyze performance.
Cookies are also used for advertising purposes, to measure the effectiveness of campaigns, and track browsing activity across various sites. You can adjust your cookie preferences via your browser settings. By continuing to use our Platform, you consent to the use of cookies.
How we use your information
We may use your information for the following purposes:
- To provide, personalize, and improve our products and services, including processing your orders and delivering your goods.
- To carry out obligations under any contracts and provide relevant information about the Services.
- To enhance the security of our Platform and for internal operations, such as troubleshooting, data analysis, and research.
- To send you updates on services similar to those you have used or enquired about.
- To understand our users’ behavior, improve service content, and offer personalized experiences.
- To allow participation in interactive features or respond to customer queries.
- To measure the effectiveness of our advertisements and improve marketing strategies.
We may combine the information we receive from third parties with your provided data for the above purposes. We may anonymize or de-identify the information and use it in a manner not restricted by this Policy.
Disclosure of your information
We may share your information in the following cases:
- With Service Providers: We may share your data with vendors, consultants, or partners to help us manage our business, including payment processors, survey organizers, or promotional partners.
- With Delivery Partners: We may share your order and contact details with third-party delivery services to complete your delivery.
- For Legal Compliance: If required by law or court orders, we may share your information to comply with legal obligations or prevent fraud and abuse.
- Internal Sharing: We may share your data within the FaBiryani group or with affiliates for business purposes.
- With Advertisers: We may share your information with advertising networks to serve relevant ads across the Platform and third-party websites. You can opt out of personalized advertising from third-party networks.
Data Security
We take appropriate technical and organizational measures to safeguard your information. Sensitive payment data is protected using industry-standard encryption methods. However, while we strive to secure your data, no method of transmission over the internet is entirely secure, and we cannot guarantee complete security.
Opt-out
You may opt out of receiving marketing emails by managing your preferences or clicking “unsubscribe” in any email communication. Please note, you cannot opt out of receiving essential service-related communications.
If you wish to withdraw consent for the use of your personal information, you can contact us at mail@fabiryani.com. Please allow up to five business days for us to process your request.
Your Consent
By using the Platform, you consent to the collection, use, storage, and sharing of your personal data as outlined in this Policy. If you do not agree with the Policy, please do not access or use the Platform.
Policy Changes
We may update this Privacy Policy from time to time. Your continued use of the Platform after any changes indicates your acceptance of the updated terms.
Links to Other Websites
Our Platform may contain links to other websites not governed by this Policy. We are not responsible for the privacy practices or content of such sites.
Grievance Officer
For any questions regarding this Policy or your data, please contact our Grievance Officer at mail@fabiryani.com.